# Idealx MDA Client Agreement Version 2.3 | Published 28 September 2026 Read with your completed account and service particulars. Commencement and availability ----------------------------- This is the master contract for Idealx Auto Pilot and separately allocated Idealx Managed Strategies. A managed service begins only after the relevant appointment, client assessment, advice, documents, acceptance and provider activation have been completed. Existing customers are not automatically migrated into an MDA. 1. Parties and service roles ---------------------------- The parties are the Client identified in the completed Investment Program; Trend Investor Services Proprietary Limited (Trend), MDA Provider for the service when activated under AFSL 255475; and Idealx Platform Pty Ltd, ABN 83 694 912 126, ACN 694 912 126 (Platform), as platform operator and appointed investment manager within its effective authorisation acting within Trend’s written authorisation. Trend’s exact registered details, licence conditions, contacts and Idealx’s appointment particulars must be verified in the issued Service Particulars. Platform’s address is Suite 109, Level 1, 40 Burgundy Street, Heidelberg VIC 3084, Australia. Support: support@idealx.com. Notices: notices@idealx.com. Complaints: complains@idealx.com. Trend’s current direct complaints and AFCA details must also be supplied before activation. Platform will route MDA complaints to Trend without requiring the Client to identify the responsible group entity. The AP Team comprises appropriately appointed and supervised personnel; it is not a separate contracting entity. An external adviser or custodian contracts directly with the Client where the completed arrangements require it. A Console login alone confers no investment management or advice authority. 2. Contract documents and priority ---------------------------------- This agreement incorporates the completed client Investment Program, selected Auto Pilot or Managed Strategy mandate, accepted Fee Schedule, custody particulars and specific authorities. Mandatory law prevails. A specific restriction in the Client’s Investment Program overrides a broader generic power. For the managed service, these documents prevail over conflicting general platform, ordinary client-approved strategy, cash or Console provisions. The FSG, advice record and investment disclosures are supplied in their appropriate capacity; acknowledging their receipt does not waive rights or make every disclosure a contract. Fees apply only as actually disclosed and accepted. Uncompleted particulars do not authorise trading or deductions. 3. Eligibility, advice and acceptance ------------------------------------- Before activation the provider or properly appointed adviser must obtain relevant client circumstances, assess the service and investment program, and provide the required personal advice and disclosures. A growth preference or self-selected risk questionnaire alone is not treated as completing that process. The Client must supply accurate information and promptly report material changes. For companies, trusts, SMSFs and joint accounts, the contracting capacity, beneficial interests, investment powers and required authorisers are established before activation. A common login does not merge legal account holders. Overseas access is subject to the laws and approved distribution arrangements of the relevant jurisdiction, not merely absence from sanctions lists. Acceptance may occur electronically through an authenticated process that links the legal account holder and authorised signers to the exact delivered documents. Trend’s acceptance and activation confirmation complete the service commencement process. No pre-ticked box, silence or ordinary login activates management. 4. Two managed services ----------------------- Auto Pilot covers the eligible account assets and available cash expressly identified in the Investment Program, including qualifying future deposits. Manual investment instructions are restricted while active. Managed Strategies cover only the accepted allocation and its proceeds, income and accepted subsequent contributions. Other account assets remain outside that mandate. The Client does not acquire units in an Idealx pooled fund merely by selecting a strategy; assets and results are attributed individually. 5. Appointment and dealing authority ------------------------------------ The Client authorises Trend and Platform within its appointed role to implement transactions, settlement instructions, currency conversions, corporate actions and incidental administration reasonably required by the accepted mandate. Separate confirmation of each trade is not required within those limits. The authority permits dealing with approved brokers and custodians, appointing permitted service agents and selecting order methods, subject to the disclosed holding arrangements. It is not a general power to bind the Client outside the service, change beneficial ownership for Idealx’s benefit, guarantee another person’s debt, or grant unauthorised collateral rights. Investment decisions must serve the Client’s interests. No authority is granted to borrow client property for Idealx’s own business or retain portfolio investment returns except for expressly disclosed lawful fees or an independently valid cash-interest arrangement. 6. Limits and special products ------------------------------ Only approved instruments and exposures within the Client’s Investment Program may be used. Borrowing, short selling, non-limited-recourse products, digital-asset lending, staking and other enhanced-risk activities are disabled unless specifically approved, assessed, documented and accepted with any separate consent required. A broad asset-class list is not permission for an unlimited position. If a service or asset is outside the actual licence, CAR, custody or execution permissions, it is unavailable even if mentioned as a future capability. Restrictions in the Investment Program are monitored; inadvertent breaches trigger risk control, documentation and remediation, not retrospective permission. 7. Custody, cash and ownership ------------------------------ The issued custody particulars identify the legal holder, custodian and any direct custodian agreement, account structure, client entitlement, reconciliation arrangements and material insolvency risks. Client assets are held legally or beneficially for the Client. Providers may use permitted omnibus custody with individual entitlement records; this does not permit pooling client investments into an undisclosed common investment scheme. Holding arrangements must separate client property from company operating property as required. Provider choice is flexible within approved arrangements; any change requiring consent or new disclosures must follow that process. MDA acceptance alone neither makes Idealx a bank nor authorises arbitrary cash placement. Unless a separate lawful and appropriately disclosed cash-interest allocation applies, income attributable to the portfolio is credited to the Client. Any interest retained by Platform or a provider must be identified in the cost disclosures and conflict assessment. Foregone interest is not counted as a return earned by the Client for performance-fee purposes. Optional asset-use agreements 27 and 28 do not automatically apply to managed assets. There is no automatic pledge of other strategies, other client accounts or unallocated assets for a managed allocation’s liabilities. 8. Execution and valuation -------------------------- Screen prices, indicative quantities and model allocations are estimates. Market orders may execute at different prices, in parts or at different times; liquidity, spreads, foreign exchange and settlement affect outcomes. Execution follows the mandate, broker terms and applicable duties. A market-order default does not prevent using limit orders or other methods when appropriate. Values are determined under the supplied valuation policy using consistent market sources, currency translation, liabilities and accrued costs. Illiquid or stale prices are identified. Material valuation errors and fee errors are investigated and corrected; unverified values are not used to crystallise a performance fee. 9. Client controls and instructions ----------------------------------- Clients retain access to information, security settings, complaints, relevant circumstance updates, withdrawal requests and termination. Within a managed account or allocation, direct investment instructions from the Client, Console delegates, APIs and Atlas AI cannot bypass the approved management process. A request to restrict investments or withdraw is routed to the provider. If inconsistent with the mandate, the provider must resolve it through an agreed amendment or exit rather than silently ignore it. Contributions remain attributed to the Client; their acceptance and investment follow the applicable mandate. 10. Fees and conflicts ---------------------- Auto Pilot uses document 31. Each Managed Strategy uses its own completed fee schedule. Applicable advisers’ charges require their own valid authority. No undisclosed fee or unaccepted fee increase may be imposed. Required renewal consents must remain current. Platform may receive the disclosed commercial fees and remunerate Trend and other providers under internal agreements. This does not alter legal responsibilities. Related-party investments, transactions, cash economics, referral payments, turnover incentives and overlapping fees must be assessed and disclosed where required; disclosure does not cure prohibited remuneration. An allocation into an underlying Idealx strategy within Auto Pilot will receive waivers or credits preventing a second Idealx management or performance fee on the same assets. Third-party embedded costs remain separately disclosed. 11. Reports and ongoing review ------------------------------ Provide the transaction, holding, fee, income and performance information required for the service, including quarterly reporting or a compliant permitted electronic alternative, and annual investor and audit information where required. Display actual client results separately from model, hypothetical or backtested returns. Review the investment program and continuing suitability at least every 13 months, or sooner where relevant circumstances require. Required personal advice and records accompany that review. If suitability or authority cannot be established, restrict the service and implement the appropriate termination process. 12. Withdrawals and termination ------------------------------- The Client may request withdrawal or termination at any time through the platform or the disclosed support channel. Stop management and withdraw cash are different instructions. Termination does not automatically require sale of transferable assets that the Client wishes to retain. On receipt of a termination request, stop opening new discretionary positions except actions reasonably needed and authorised to reduce risk or complete the exit. Identify pending orders, settlement, tax consequences, margin obligations and transfer restrictions; explain the exit plan and expected timing. Cancel cancellable orders, close or transfer positions as appropriate, settle liabilities and return cash or transferable assets. An illiquid asset or market closure may delay completion; the provider must explain the reason and give updates. There is no blanket ten-banking-day right to delay all MDA exits. Rights required by law are preserved. Platform and Trend may cease the service for loss of authorisation, unsuitability, material breach, inability to obtain necessary information, legal requirements or commercial discontinuance, with reasonable notice and transition support where lawful and practicable. Urgent protective restrictions must be proportionate. 13. Changes and service continuity ---------------------------------- Holdings and implementation can change without fresh acceptance within the mandate. Material changes to mandate, risk limits, contracting provider or fees require applicable advance disclosure and consent before implementation. A generic future-products clause cannot expand the mandate. Administrative and legally required changes may be made using the notice process permitted by law and the contract, with reasons and timing. A replacement licensee does not automatically acquire discretionary authority from this agreement. Preserve client choice and lawful transition rights. 14. Technology and Atlas AI --------------------------- Atlas AI, Agent X and AtlasX may assist authorised workflows but cannot override investment limits, signer capacity, trading locks, withdrawal rights or required consents. Model outputs and displayed information may be inaccurate or incomplete. Human and system controls apply according to the approved operating model. Security incidents, outages or suspected fraud may require proportionate restrictions. Alternative support and complaint channels remain available. Neither the use of AI nor the Client’s electronic acceptance transfers all operational or regulatory responsibility to the Client. 15. Risk, responsibility and remedies ------------------------------------- The Client bears investment-market risk, including loss of capital, subject to rights arising from breach of duty or law. No investment performance, liquidity, tax result or capital guarantee is given. Each party remains responsible for its conduct and obligations. Nothing excludes duties or remedies that cannot lawfully be excluded, including liability for fraud, wilful misconduct, negligence where exclusion is unlawful, or breach of applicable statutory obligations. Service outsourcing does not remove responsibilities imposed on the provider. Reasonable properly disclosed external transaction or recovery costs may be payable where authorised; this is not an unlimited indemnity for the provider’s own wrongdoing. General platform limitations cannot override these protections. 16. Privacy, notices and complaints ----------------------------------- Personal and account information may be shared with the named provider, adviser, approved custodians and execution providers to operate, supervise and review the service, in accordance with the supplied privacy disclosures and applicable law. Overseas handling and material providers must be disclosed where required. Service notices and documents may be delivered electronically to the agreed address or account with appropriate notification and accessible copies. Marketing choices remain separate. Complaints may be made through Platform or directly to Trend; the issued FSG must contain verified internal resolution and external dispute resolution details. 17. Governing law and contract records -------------------------------------- Australian law applies, with Victorian law governing contractual matters subject to mandatory rights and competent courts. The Client retains any non-excludable rights in other applicable jurisdictions. The electronic acceptance record identifies each party, capacity, documents, mandates and authorities. Invalid provisions are severed only to the extent possible without defeating the contract or mandatory protections. 18. Service activation particulars ---------------------------------- Before issue, complete and verify: Trend registration and current AFSL scope; Idealx CAR and personnel appointments; both licensees’ consent and responsibility matrix; current FSG and complaint contacts; account capacity and signer authority; investment program and advice; approved manager and custodian; instruments and numeric exposure limits; fee recipient and deduction account; valuation, execution and exit arrangements; required product disclosures and consents. These are activation requirements, not details silently supplied by a registration tick.