# Idealx Console Services Agreement Version 2.3 | Published 28 September 2026 Read with your completed account and service particulars. Managed services: scope and priority ------------------------------------ For assets within an active MDA, Console firms and staff cannot submit competing investment instructions unless appointed to manage that mandate under the provider-approved structure. They may assist with authorised information, withdrawal and termination requests. Console access, a general client authority and a firm’s own AFSL do not by themselves establish a Trend management appointment. Documents 29 and 33 govern this interaction. This amendment has priority for its stated MDA scope. Unrelated service provisions continue to apply. Overview -------- Parties: Idealx Platform Pty Ltd, ACN 694 912 126, ABN 83 694 912 126, registered office: Suite 109, Level 1, 40 Burgundy Street, Heidelberg VIC 3084, Australia, and [Firm legal name, registration number, address]. Relevant licensee and regulatory status: [confirm]. Authorised firm signatory: [confirm]. Commencement, permitted services and fees: [complete]. Platform contacts: customer support at support@idealx.com; contractual notices to Platform at notices@idealx.com. Firm notice details: [complete]. Formal complaints to Platform may be sent to complains@idealx.com. Idealx Digital Assets Pty Ltd and Idealx Securities Limited share those three contact addresses. Idealx Securities Limited's AFCA membership number is 91298. Access is subject to applicable AFCA rules and jurisdiction; membership is not assumed to cover every Console or Digital Assets dispute. Communications should identify the relevant entity. 1. Relationship and approval ---------------------------- 1.1 Platform provides professional account-access, payment-provider connectivity and workflow tools. It does not take on a general audit or investment-supervision role over independent firms merely by providing Console. Console access alone does not appoint the Firm as an authorised representative, investment manager, custodian, agent of Idealx or referrer. Any such role needs its own valid appointment and scope. 1.2 The order form must identify whether the Firm acts independently under its own or a third-party licence, as an Idealx representative, or in a limited non-regulated capacity. Identify that status per service if mixed. Platform may approve independently licensed firms, properly appointed representatives, and professional firms with limited non-regulated access. The Firm must provide evidence of permissions, qualifications, insurance where applicable, controls and signing authority proportionate to its activities. 1.3 Platform may set account and activity limits, require training or additional controls, and decline activities unsupported by the Firm's authority. It need not enable every feature for every Firm. No discretionary-management capability is activated without a separately validated service structure and client agreement. 2. Users and client authority ----------------------------- 2.1 The Firm must nominate administrators, keep an accurate user register, assign least-necessary permissions and promptly remove departing staff. Each invited individual separately accepts the Console User Access Terms (document 25), without guaranteeing Firm debts or granting Client authority. Shared credentials are prohibited. The Firm is responsible for its personnel's conduct to the extent of its legal and contractual responsibility, not for losses caused by Idealx's own failures. 2.2 Access to each Client account requires a verified Client Authority. The Firm must act within the Client's instructions, its mandate, its professional duties and its regulatory permissions. A broad platform capability does not enlarge any of these. 2.3 Internal delegation is permitted only to recorded, suitably authorised personnel within the accepted mandate. External delegation, sub-agency or transfer to another firm requires separately verified authority. 2.4 The Firm must promptly notify authority revocation, loss of eligibility, staff misconduct, licence changes and material security incidents. Idealx may verify authority independently and suspend affected access. The Firm may not obstruct the Client's transfer to another professional. 3. Instructions and professional services ----------------------------------------- 3.1 The Firm must distinguish preparation, submission, approval, execution and discretionary decision-making. Instructions must identify the relevant Client, account, approver and basis of authority. 3.2 The Firm is responsible for advice and professional services it supplies, including applicable disclosures, conflicts management, suitability or best-interest duties, records and complaints handling. This allocation does not exclude obligations imposed on Idealx Securities as licensee where applicable. 3.3 Models and strategy tools do not confer permission to implement discretionary management. Bulk transactions require valid authority for every affected account. The Firm must operate allocation, error and conflict controls appropriate to the service. 3.4 Platform may reject instructions outside permissions or reasonably requiring verification, and maintain approval controls for payments, new beneficiaries, credential changes and fee deductions. The Firm must not bypass these controls or misstate client consent. 3.5 The Firm is responsible for the professional merits and lawfulness of its advice and decisions, obtaining and keeping genuine client authorities, selecting the correct account/asset/beneficiary/amount and supervising its personnel. It must verify prepared instructions before submission, promptly report errors and cooperate in reasonable mitigation and recovery. Platform need not routinely re-perform independent professional work or obtain fresh Client approval for actions already validly mandated. 3.6 Platform may rely on Firm attestations and records where reasonable and lawful, but does not grant the Firm power to enlarge its authority by self-certification. Where the Firm acts on behalf of an Idealx licensee, the relevant representative agreement and statutory supervision requirements remain applicable. Console does not establish authorisation for personal advice or discretionary management absent the required service arrangements. 4. Fees and commercial terms ---------------------------- 4.1 Standard Console access for adviser and other professional firms, client onboarding and strategy creation carry no Idealx account, monthly or annual access fee. Client transactions and optional client strategy services use their separately accepted tariffs. Fund-provider services use document 10. Optional premium or bespoke services require a separately accepted scope and price; no fee arises merely from using standard Console. 4.2 The Firm's client fees must be separately agreed with the Client. Platform facilitates deduction only under a valid, current authority and any prescribed consent. The Firm must provide evidence of services, calculation and consent on reasonable request and stop deductions when authority expires or is withdrawn. 4.3 Disputed deductions may be paused proportionately while investigated. The Firm must reimburse wrongly received fees where required. Platform does not guarantee collection or the Client's solvency. 4.4 Referral or revenue-sharing payments require a separately agreed, legally permissible arrangement. They do not arise from Console access. Required client disclosure and remuneration restrictions apply. 5. Data, confidentiality and security ------------------------------------- 5.1 Each party may use Client information only for authorised, lawful purposes and must comply with its actual privacy responsibilities. No blanket controller/processor label is assumed. The Console Data and Service Cooperation Schedule (document 24) forms part of this agreement and governs shared records, security, overseas handling, retention and incident coordination. 5.2 The Firm must maintain suitable access controls, authentication, device security, staff training and incident procedures. It must notify Platform without undue delay after identifying an incident affecting Console or shared Client data, provide available material facts, and cooperate with containment, investigation and legally required notification. 5.3 The Firm may export data only within the Client mandate and lawful professional recordkeeping rights. It must not sell Client data, use it for unrelated solicitation, or upload it to unapproved AI services. Client personal information is not treated as property owned by either party. 5.4 Confidentiality survives termination. Data must be returned, securely deleted or retained under a documented lawful basis; retained records remain protected and are not available for unrelated commercial use. 6. Intellectual property and tools ---------------------------------- 6.1 Intellectual property remains with its actual owner. Core platform software, source code and brands are owned by TMA LLC-FZ, UAE. Platform supplies Console under the rights granted through the applicable licensing arrangements and retains any separately owned materials and contractual rights. The Firm retains its pre-existing methodologies, models and materials. Each grants only the rights reasonably needed to provide and receive the services. 6.2 Platform may process Firm materials to run the authorised workflows. Commercial reuse of proprietary strategies outside that service requires a separate licence. Feedback may be used without payment provided no confidential information or Client data is disclosed. 6.3 Market data and third-party content remain subject to disclosed licence restrictions. The Firm must verify material AI output; the actual service must remain within applicable permissions regardless of a tool's disclaimer. 7. Monitoring, evidence and audit --------------------------------- 7.1 These rights do not create a general investment audit or continuous professional-supervision service for independent Firms. Required risk, security, licence and reliance oversight remains applicable. Platform may log use, investigate anomalies and request evidence reasonably necessary to verify mandates, professional permissions, fees and security. Audit scope must relate to Console services and legal obligations, protect unrelated confidential information, and use reasonable notice except for urgent incidents or regulatory requirements. 7.2 The Firm must preserve records for applicable retention periods and cooperate with client complaints, regulator requests and correction of errors. Each party bears routine compliance costs unless another allocation is expressly agreed; extraordinary costs caused by a proven material Firm breach may be recovered where reasonable and documented. 8. Responsibility and indemnity ------------------------------- 8.1 Each party is responsible for its own services and persons for whom it bears responsibility. Neither party excludes statutory duties by describing itself as a technology provider or independent firm. 8.2 The Firm indemnifies Platform for reasonable documented losses, third-party claims and reasonable defence, correction and recovery costs to the extent caused by the Firm’s negligent professional services or instruction errors, unauthorised instructions, unlawful data use, false authority/KYC attestations, fraud, wilful misconduct or material breach by the Firm or its responsible personnel, proportionately reduced for Idealx’s contribution. The indemnity excludes non-indemnifiable penalties and losses caused by Idealx's breach or negligence. Platform must mitigate losses and allow reasonable participation in third-party claims. 8.3 No general indemnity transfers all ordinary market, system or custody risk to the Firm. 9. Suspension, termination and client continuity ------------------------------------------------ 9.1 Platform may restrict affected access for suspected fraud, security compromise, regulatory ineligibility, invalid mandates, material breach or serious operational risk. It will provide reasons and review restrictions where lawful and practicable. The Firm may terminate on 30 days' notice; Platform may terminate on 30 days' notice or sooner on a justified serious ground. 9.2 Termination removes Firm access and new instruction powers but does not terminate the Client's separate account or accelerate asset reuse rights. The parties must identify pending transactions and maintain an orderly, secure handover to the Client or its new authorised firm. 9.3 The Client may select another firm. There is no general non-compete or claim of ownership over Client relationships. The parties retain their respective commercial relationship rights under clause 15. 10. Changes, complaints and execution ------------------------------------- 10.1 Platform may change features and commercial terms for genuine service, provider, cost, security or legal reasons. Material adverse changes normally require 30 days' advance notice, any necessary consent, and a reasonable exit opportunity without a change-related penalty. Urgent legal or security changes may take effect sooner with an explanation. Accrued rights and statutory responsibilities remain. 10.2 Complaints and disputes follow the identified contacts and applicable legal procedures. This agreement is governed by the laws of Victoria and applicable Commonwealth laws of Australia. Each party submits to the non-exclusive jurisdiction of the courts of Victoria and courts entitled to hear appeals from them. Either party may bring proceedings in another court of competent jurisdiction where permitted by law, including for urgent relief or judgment enforcement. Mandatory forums and applicable external dispute-resolution rights are preserved. 10.3 Assignment of obligations requires any necessary consent or lawful transfer process; Client mandates do not automatically transfer with a Firm's business sale. Electronic signing and records are permitted through a verified process appropriate to the parties and authority. 11. Console for Funds --------------------- A fund provider may be admitted with a separate Fund Console role for identified funds. The order form must identify each legal issuer/RE/trustee, any authorised manager, capacity, relevant payment account and approved personnel. The fund-side payment account must identify the trustee or responsible entity in its capacity for the named fund; it is not the manager’s general business account. Verify the provider’s account documentation before activation. This role supports authorised fund applications, status updates, fund information and fund-side payment instructions; it does not itself create an adviser mandate or grant access to investors' unrelated accounts. Fund providers must supply accurate current offering/eligibility information, promptly report application acceptance, rejection and allotments, reconcile subscription receipts, and cooperate on corrections, refunds and complaints within their responsibilities. They may use funds only when legally available and consistently with the applicable fund terms, duties and payment controls. Investor subscription instructions and any separate investor account mandate must be independently verified. Provider fees, payment permissions, application-money release controls and issuer service arrangements must be settled before activation. Fund providers also accept the Fund Provider Services Agreement (document 10), including its fund order form and vendor fees. Those B2B fees are separate from ordinary investor account pricing and adviser-firm pricing. 12. Firm-supplied onboarding and KYC ------------------------------------ Approved firms may supply collected/verified KYC under the separately accepted Console KYC Reliance and Onboarding Assistance Schedule (document 11). Formal reliance is activated only for the named eligible reporting entity, scope and approved route. Other firms may assist as documented agents or transmit evidence; their professional status alone does not qualify them for statutory reliance. No default full duplication of valid checks is required. The applicable reporting entity determines residual checks and acceptance; Firm client authority remains separate. Evidence, privacy, record-access, review, suspension and remediation obligations are specified in that schedule. 13. Platform operating flexibility ---------------------------------- Platform may appoint technical subcontractors, automate approved workflows, update interfaces/APIs and select supported integrations within the accepted service and Client mandates. It may set proportionate security, capacity and transaction controls and offer negotiated commercial packages. There is no promise of permanent integrations, exclusive access, minimum client referrals, continuous availability or bespoke development unless expressly accepted. Give reasonable notice and transition arrangements for planned material changes; urgent legal/security changes may take effect sooner. Material adverse contract changes follow clause 10.1, not an internal policy amendment. Platform and its licensors retain software and documentation IP. The Firm receives non-exclusive access for its authorised business use during the agreement, and may permit its approved personnel to use that access. No ownership over clients, their assets or personal information is granted. No exclusivity, partnership or joint venture arises merely from Console access. Actual representative, agency or regulated roles remain governed by their appointments and law. The Firm may propose additional workflows and delegated powers. Platform may approve them where operationally supported, legally permitted and covered by explicit Client authority; it need not redesign the service or accept every proposed instruction. A scope expansion does not activate by staff invitation, API access or silence. Commercial concessions and discounts apply only to the expressly agreed recipient and period. Technical subcontracting does not itself require each Client to re-authorise each instruction. Changing the responsible legal provider, mandate, custody rights or material risk requires the applicable notice/consent. Audit and evidence rights serve actual legal, contractual and risk needs; they do not create an unlimited duty to supervise every independent professional action. 14. AI Assistant in Console --------------------------- 14.1 Atlas AI, Agent X, AtlasX and renamed or successor services (AI Assistant) may assist authorised Firm users with supported Console functions, including preparing client onboarding records and invitations, organising KYC evidence, preparing fee arrangements and invoices, initiating authorised fee collection, creating and editing model portfolios or strategies, preparing communications and reports, and submitting approved instructions. Availability is subject to enabled functionality, actual permissions and the underlying service agreements. Schedule D of the Service Schedules governs AI limitations, provider flexibility and conversational execution, read with this agreement. 14.2 The Firm must ensure its personnel have lawful authority to supply client data and act on the relevant account. AI-assisted preparation of an application does not establish identity, statutory KYC reliance, account approval or acceptance by the Client. Required Client declarations, signatures and consents must be obtained from the proper person through the applicable workflow. The AI Assistant cannot impersonate a Client, invent supporting evidence or treat inferred information as verified evidence. The KYC Reliance Schedule continues to govern the approved reliance route and remaining checks. 14.3 The AI Assistant may calculate and prepare fees or initiate collection only within valid service terms and a recorded fee authority identifying the payer, account, amount or calculation and relevant period. A Firm instruction to 'charge the client' does not create consent or authorise an increased fee. Changes outside an existing valid authority require the applicable fresh consent. Preserve the distinction between the Firm's professional fee and Idealx's separately agreed fees. 14.4 A model or strategy generated or edited in Console is a draft until an authorised Firm user reviews and approves its use or publication. The independent Firm is responsible for the advice, client-facing materials and professional decisions it adopts, including its authorisations, suitability assessment where required, disclosures and supporting grounds. AI output does not itself establish compliance or suitability. Creating or publishing a model does not authorise trading in client accounts. The client-approved strategy service requires each Client's initial instruction and subsequent Approve changes click. No MDA or other discretionary service is activated by model creation, AI access or a general Firm mandate. 14.5 Every AI-initiated transaction requires review and affirmative confirmation by the person authorised for that action before submission. Client-specific or prescribed consent cannot be replaced by Firm confirmation where that Firm lacks authority to give it. Draft preparation and information retrieval do not require a transaction confirmation. Publishing client-facing material, sending communications, submitting onboarding declarations, changing fee instructions or changing account permissions must also require review and confirmation by the appropriate authorised person before that action takes effect. A batch confirmation may cover clearly identified actions and affected accounts within the user's authority, but cannot replace each Client's required approval or consent. 14.6 The Firm must review material AI-generated content before professional use and take responsibility for its adopted instructions, supplied information and authorised personnel, subject to causation and applicable law. Existing responsibility and indemnity provisions apply; there is no blanket transfer of Idealx's own duties or fault. If the Firm acts as a representative of an Idealx entity, the actual representative relationship and applicable licensee duties prevail over an independent-Firm label. Merely labelling generated advice as the Firm's advice does not decide who legally provided it. 14.7 Idealx may use multiple AI providers and change models or technical arrangements as set out in Schedule D without obtaining a separate agreement for each routine substitution. Firm and Client information remains subject to lawful purpose, confidentiality, privacy notices, access restrictions and actual provider contracts. A Firm's Console acceptance is not universal consent from its clients to unrelated uses of their information. Restrict access to authorised Firm personnel and relevant client records; do not expose one Firm's confidential information or another client's information through AI retrieval or shared context. Keep records linking material instructions, approvals, published versions, fee authorities and actual outcomes. 15. Platform commercial relationship and continuity --------------------------------------------------- Platform is the contracting party and owner of its rights under the Console access and commercial service relationship. Securities, Digital Assets or another supplier does not acquire those rights merely by providing an underlying service. The Firm retains its own client engagements, professional goodwill, pre-existing models and intellectual property under clause 6; its clients retain freedom of choice and their assets. The platform relationship and the Firm's separate professional relationship may coexist. No exclusivity, transfer of the Firm's client book or ownership of people/personal information is created by this clause. Platform may manage the interface, branding, integrations, platform service pricing and lawful provider appointments within this agreement. Underlying providers retain their actual legal responsibilities and required relationships with the Firm or Client. A change in Platform shareholders alone does not require a new Console agreement, subject to applicable law and any expressly agreed change-of-control provision. A transfer to another contracting entity requires the applicable lawful assignment/novation and privacy process. The Firm will reasonably assist lawful continuity and data migration within its authority; no requirement to waive Client consent, confidentiality or professional duties is imposed. 16 Firm strategies and publication rights ----------------------------------------- The Firm may create and publish strategies only within its identified permissions and the approved workflow. Before publication it must identify the responsible advice entity, intended Client class, permitted instruments, method, risks, applicable disclosures, fee arrangements and update process. It warrants that it has the rights needed for the content and must keep material information accurate and report errors promptly. Platform may decline or remove a strategy on reasonable legal, security, operational or commercial grounds and retain records needed for existing Client rights. The Firm grants Platform a non-exclusive licence during publication and necessary transition to host, display, reproduce, technically adapt and distribute its approved strategy content to authorised users and prepare Client-approved transactions. Technical adaptation must not materially change the investment recommendation without the Firm's approval. Platform may use the Firm's approved name and marks to identify authorship, not to imply an endorsement beyond the actual relationship. The licence does not transfer the Firm's proprietary methodology or authorise unrelated resale or model training. The Firm remains responsible for its own advice and professional engagement. Platform supplies its contracted services and remains responsible for its own conduct and applicable licensee obligations. Each strategy change requires the Client's explicit approval under document 14; this workflow does not activate MDA or autonomous copy trading. Standard strategy creation has no Firm access charge. The Client's separate Platform strategy fee is 0.20% per annum as disclosed in documents 07 and 14; the Firm's professional fee requires its own valid Client consent. Platform takes no automatic percentage of that professional fee. Any separate referral remuneration follows its separately signed partner agreement. Withdrawal of publication does not liquidate Client holdings. Coordinate notice, cessation of undelivered paid services and an orderly Client exit. Platform's general feature-change power cannot broaden the Firm's licence grant or remove accrued Client rights. Firm accounts in their own capacity ----------------------------------- Console access and the Firm service order do not open a payment, cash, securities or digital-asset account for the Firm itself. A Firm requesting its own account must also complete the Client Services Agreement, applicable Service Schedules, Fee Schedule, completed Service Particulars and required provider terms as the identified account holder. A fund account must identify its trustee or responsible entity and capacity. Staff access and account-operating mandates remain separate from the account-holder contract.